Cric 24 Privacy Policy — How Your Information Is Kept Safe

1 Introduction

Cric 24 (cric24.net) is a trusted online Sports Betting and casino platform in Bangladesh. When you create an account, browse, or use any of our services on Cric 24, certain information is collected by our systems. This Privacy Policy provides a full explanation of how that information is collected, used, and protected.

By accessing Cric 24 or creating an account, you are considered to have accepted this Privacy Policy. This policy forms part of our Terms & Conditionsan integral part of.

We believe transparency is paramount. That's why this document clearly explains what information we collect, why we collect it, and what rights you have. If you have any questions, contact us at support@cric24.net.

2 Data Collection

Cric 24 collects your information in several ways. Some data is provided directly by you, some is collected automatically, and some is obtained from legitimate third-party sources.

2.1 Information You Provide

Information you provide during registration and account use:

2.2 Automatically Collected Information

The following information is collected automatically while you use Cric 24:

• IP Address & Geolocation (country level)
• Device type, operating system & browser
• Session duration & activity logs on the platform
• Betting History & Gaming Patterns
• Information collected via cookies & tracking pixels
• Referral Source (where you came from before visiting the site)

2.3 Information Received from Third Parties

Identity verification data may be received from licensed KYC partners or payment processors. This information is used solely for security and fraud prevention purposes.

3 Use of Information

Cric 24 uses the data it collects for the purposes outlined below. We never use your data beyond these stated purposes.

• Account Management: To manage registration, login, password reset, and KYC verification processes.
• Transaction Processing: Financial data is used to process deposits, withdrawals, and bonus payouts.
• Customer Support: Your data is used to resolve issues and process complaints.
• Security & Fraud Prevention: IP and device information is used to detect and prevent suspicious activity.
• Personalised Experience: Your gaming patterns are analysed to show you games and offers that match your preferences.
• Marketing Communications: To inform you of promotions and bonus offers (you can opt out at any time).
• Legal Obligations: To comply with regulatory requirements and meet legal obligations.
• Responsible Betting: To monitor betting behaviour, identify signs of addiction, and provide appropriate support.

4 Data Sharing

Cric 24 never sells your personal data. However, limited information may be shared in specific circumstances:

4.1 Service Provider Partners

Necessary data is shared with payment processors (bKash, Nagad, banks), KYC verification services, and cloud hosting providers. These partners are bound by strict confidentiality agreements and may only use the data for its intended purpose.

4.2 Legal Requirements

Data may be disclosed to relevant authorities under court orders, government directives, or Anti-Money Laundering (AML) obligations. In such cases, Cric 24 is legally required to comply.

4.3 Business Restructuring

In the event of a company merger or acquisition, relevant data may be transferred to the involved parties; however, the new owner will be required to uphold the same privacy standards.

5 Cookie Policy

Cric 24 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

5.1 Cookie Types

• Essential Cookies: For login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your preferences, such as language or theme settings.
• Analytics Cookies: To understand site usage statistics (Google Analytics).
• Marketing Cookies: To show you relevant advertisements (you can disable this).

5.2 Cookie Controls

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to not function properly.

6 Security Measures

Cric 24 uses industry-standard security technologies and practices to protect your data. Our security infrastructure is continuously updated and tested.

• SSL/TLS Encryption: 256-bit encryption is applied to all data transfers.
• Two-Factor Authentication (2FA): OTP system for an added layer of security at account login.
• Firewall & DDoS Protection: Servers and data are kept protected against cyberattacks.
• Regular Security Audits: Regular testing conducted by independent cybersecurity experts.
• Restricted Staff Access: Only authorized personnel can access data on a need-to-know basis.
• Data Backup: Your data is regularly stored in encrypted backups.

7 Data Retention

Cric 24 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Once the defined retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.

8 Your Rights

As a Cric 24 member, you have a number of important rights regarding your personal data. To exercise these rights, contact us at support@cric24.net.

9 Protection of Minors

Cric 24 strictly prohibits anyone under the age of 18 from using the platform. Age is verified at registration, and KYC documents are requested in cases of suspicion.

If an account belonging to a minor is identified, it will be suspended immediately and all associated data will be securely deleted. We do not knowingly collect information from anyone under the age of 18.

If you believe a minor is using our platform, please notify us at support@cric24.net. To learn more about responsible gaming, visit our Responsible Gaming View page.

10 International Data Transfers

Cric 24's servers and data centers may be located in various countries. Even if your data is transferred outside Bangladesh, we ensure that adequate data protection laws or agreements are in place in the destination country or region.

For international data transfers, we follow the procedures outlined below:

• Executing a Data Processing Agreement (DPA) with the receiving party prior to any transfer.
• Ensuring legal protection through the use of Standard Contractual Clauses (SCC).
• Only the minimum necessary data is transferred.
• Data is transmitted over encrypted channels.

11 Policy Updates

Cric 24 reserves the right to update this Privacy Policy as needed. Updates may be made due to legal changes, the introduction of new services, or business changes.

For significant changes, we will:

• We will send update notifications to your registered email address.
• We will display a notification when you log in to the platform.
• We will update the "Last Updated" date at the top of this page.

Continuing to use Cric 24 after any changes are made will be considered your acceptance of the updated Privacy Policy. We therefore recommend visiting this page regularly.

12 Contact

For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please get in touch with us:

We take every privacy-related request seriously and strive to resolve it as quickly as possible. Your trust and confidence are Cric 24's most valuable asset.