Legal Documents

Cric 24 Terms & Conditions — Read in Full

Please read these Terms & Conditions carefully before using Cric 24. They form a binding agreement between you and us.

Last updated: January 2026

Key Terms Overview

A brief overview of what's covered in Cric 24's Terms & Conditions

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Account Registration

Each person may register only one account. Registration with accurate information is mandatory. Users under 18 are not permitted.

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Deposits & Withdrawals

Transactions are supported via bKash, Nagad, Rocket, and bank transfer. Withdrawal requests are processed within 15–30 minutes after verification.

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Bonus Policy

Each bonus comes with its own wagering requirements. Any misuse of bonuses may result in account suspension.

Betting Rules & Regulations

All bets are subject to final results. Accounts will be suspended if evidence of match fixing or fraud is found.

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Privacy & Security

Your personal information will be kept secure. Data is not shared with third parties except where required by law.

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Responsible Betting

Cric 24 is committed to responsible betting. If you notice signs of addiction, please make use of our self-exclusion and limit-setting tools.

Important Notice: By creating an account or using the Cric 24 platform, you are deemed to have fully accepted these Terms & Conditions. No complaints will be entertained later if the terms were not read prior to use.

1 General Terms & Conditions

Cric 24 (bundles cric24.net) is an online Sports Betting and casino platform. These Terms and Conditions constitute a legally binding agreement between users of the platform and Cric 24. By accessing, browsing, or creating an account on this platform, you agree to all of the terms set out below.

Cric 24 reserves the right to modify these Terms and Conditions at any time. Continued use of the platform following any changes will be deemed acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

Betting and casino games on Cric 24 are intended for entertainment purposes only. We always encourage responsible betting and advise against excessive wagering.

1.1 Language & Interpretation

These Terms and Conditions are written in Bengali, and the Bengali version shall be considered the definitive text. In the event of any dispute, the interpretation of the Bengali version shall prevail.

1.2 Contact

If you have any questions about these terms, please get in touch with us: support@cric24.net — Our support team is available 24/7 and ready to assist you.

2 Account Registration & Eligibility

To create an account on Cric 24, you must meet the following conditions. All information provided at registration must be truthful, accurate, and complete. Providing false information may result in account termination at any time and forfeiture of any balance.

2.1 Age Restriction

You must be at least 18 years old to register on Cric 24. We may request a National ID or passport for age verification at any time. Any account found to be used by someone under 18 will be closed immediately.

2.2 One Account Policy

Only one account is permitted per person, household, or device. If the same individual creates multiple accounts, all accounts will be closed and any bonuses or winnings will be forfeited.

2.3 Account Verification (KYC)

To ensure platform security, Cric 24 may initiate KYC (Know Your Customer) verification at any time. This process may require:

  • Scanned copy of National ID or Passport
  • Proof of current address (utility bill or bank statement)
  • Proof of Payment Method Ownership
  • Selfie or video verification (if required)

Cric 24 reserves the right to place a hold on withdrawal requests until verification is complete.

Never share your account login credentials (password, OTP) with anyone. Cric 24 will not be held responsible if your information is compromised.

3 Deposit & Payment Policy

You can deposit at Cric 24 using bKash, Nagad, Rocket, bank transfer, or cryptocurrency. All deposits are calculated in Bangladeshi Taka (BDT).

3.1 Minimum & Maximum Deposit

  • Minimum Deposit: ৳500
  • Maximum single deposit: ৳5,00,000
  • Daily maximum deposit: ৳20,00,000

3.2 Deposit Processing Time

Deposits via bKash, Nagad, and Rocket are generally instant. Bank transfers may take 1–3 business days. Cryptocurrency deposits depend on network confirmation times.

3.3 Payment Security

Cric 24 will never ask for your bank or mobile banking PIN. All transactions are secured with SSL encryption. Keep your deposit receipts — they may be useful if any issues arise.

Only use payment methods registered in your own name. Deposits made from someone else's account may be cancelled.

4 Withdrawal Policy & Process

To withdraw funds from Cric 24, your account must be fully verified. Withdrawals will only be processed to the same payment method used for the deposit.

4.1 Withdrawal Limits

  • Minimum withdrawal: ৳1,000
  • Daily maximum withdrawal: ৳10,00,000
  • Monthly maximum withdrawal: ৳50,00,000 (separate limits apply for high rollers)

4.2 Processing Time

  • BKash / Nagad / Rocket: 15–30 minutes
  • Bank Transfer: 1–2 business days
  • Crypto: 1–4 hours (subject to network conditions)

4.3 Reasons for Withdrawal Rejection

Withdrawal requests may be declined under the following circumstances:

  • If KYC verification is not completed
  • If the wagering requirement for a bonus is not met
  • If fraud is suspected
  • If evidence of multiple account use is found
  • If there are inconsistencies in account information

5 Bonus & Promotions Policy

Bonuses and promotions on Cric 24 are offered subject to specific terms. It is essential to read the conditions attached to any bonus before claiming it.

5.1 Welcome Bonus

New members receive a welcome bonus on their first deposit. To qualify, the deposit must meet the minimum required amount and any applicable bonus code must be entered correctly.

5.2 Wagering Requirements

All bonuses are subject to a wagering or rollover requirement. For example, a 30x wagering requirement means the bonus amount must be wagered 30 times before a withdrawal can be made. The wagering requirement for each bonus is clearly stated on the bonus page.

5.3 Bonus Abuse

Bonus abuse — such as claiming bonuses through multiple accounts or exploiting systematic betting patterns to circumvent bonus rules — is strictly prohibited. If such activity is detected, the account will be suspended and all bonuses forfeited.

Any bonus not used before its expiry date will be automatically forfeited. The validity period for each bonus is stated in its respective description.

6 Betting Rules

All Sports Betting and casino games on Cric 24 operate under specific rules. Please read the relevant game rules carefully before placing any bets.

6.1 Finality of Bets

Once a bet is confirmed, it cannot be changed or cancelled — unless Cric 24 offers a cashout option. In live betting, odds change in real time and Cric 24 is not responsible for any delays in bet processing.

6.2 Match Cancellation or Postponement

If a match is cancelled or suspended before 90% of the scheduled time has elapsed, the bet will be declared void and the stake refunded. Specific market rules may apply in certain cases.

6.3 Odds Errors

If abnormal odds appear due to a technical error or human mistake, Cric 24 reserves the right to void the affected bets. Such decisions are final and not subject to appeal.

6.4 Maximum Win Limits

The maximum payout from a single bet is capped and varies by sport and bet type. Contact our support team for more details.

7 Prohibited Activities

The following activities are strictly prohibited at Cric 24. Violating these rules will result in permanent account closure and legal action where necessary.

  • Creating or operating multiple accounts
  • Creating or operating an account under another person's identity
  • Betting based on match fixing or insider information
  • Use of bots, scripts, or automation software
  • Exploiting system vulnerabilities to gain an unfair advantage
  • Conducting money laundering or illegal transactions
  • Threatening or harassing other users or staff
  • Attempting to breach the platform's security systems

In cases of suspected money laundering or suspicious financial activity, Cric 24 is legally obligated to report the matter to the relevant authorities.

8 Account Suspension & Closure

Cric 24 reserves the right to temporarily suspend or permanently close any account under the following circumstances.

8.1 Grounds for Suspension

  • Where a breach of the Terms and Conditions is suspected
  • If KYC verification is not completed
  • If a security risk is identified
  • By order of a court or regulatory authority
  • At the member's own request (self-exclusion)

8.2 Balance Refund

If cleared following investigation, the balance of a suspended account will be returned. However, if a rule violation is confirmed, Cric 24 reserves the right to forfeit the entire balance.

8.3 Self-Requested Account Closure

You may request account closure at any time through our support team. We recommend withdrawing any remaining balance before closing your account.

9 Responsible Betting

Cric 24 is deeply committed to responsible betting. Betting is a form of entertainment, not a source of income. If betting is negatively affecting your daily life, family, or finances, please seek help.

9.1 Setting Limits

Cric 24 offers a range of limit-setting tools:

  • Daily / Weekly / Monthly Deposit Limits
  • Setting a Maximum Single Bet Limit
  • Session Time Limit Settings
  • Cooling-Off Period
  • Permanent Self-Exclusion

9.2 Support Resources

If you're struggling with a gambling addiction, please reach out to our support team. We'll guide you toward professional help. To learn more about responsible betting, visit our Responsible Gaming View the page.

Remember — when betting starts to feel like a burden rather than a pleasure, that's the time to seek help. The Cric 24 support team is here for you 24/7.

10 Privacy & Data Protection

Cric 24 treats the protection of your personal information as its highest priority. Any data we collect is used solely to improve platform services and meet legal obligations.

10.1 Data Collection

We may collect the following information:

  • Name, address, phone number & email
  • Date of birth and National ID number (for verification purposes)
  • Transaction Details & Betting History
  • Device Information & IP Address

10.2 Data Sharing

Your personal information is never sold or shared with third parties — the only exceptions are legal obligations or court orders. For more details, visit our Privacy Policy Read.

11 Dispute Resolution

In the event of a dispute between Cric 24 and a member, we will first attempt to resolve the matter through our support team. We take all complaints seriously and aim to provide an initial response within 48 hours.

11.1 Complaint Process

  • First, submit your complaint via live chat or email at support@cric24.net
  • Keep your complaint reference number — you may need it later
  • Attach any relevant screenshots or supporting information
  • Cric 24 will investigate and communicate its decision

11.2 Final Decision

Decisions made by the Cric 24 management committee are considered final. However, members may seek independent third-party mediation if they wish.

Complaints must be submitted within 30 days of the incident. Claims received after this period may not be considered.

12 Right to Amend Terms

Cric 24 reserves the right to update these Terms & Conditions, in part or in full, at any time. Members will be notified of significant changes via email or platform notification.

Continued use of the platform after any changes have been made will be taken as acceptance of the updated Terms & Conditions. We recommend checking this page regularly.

The latest version of these Terms & Conditions is always cric24.net/terms-conditions Available on the page.

If you have any questions about these Terms and Conditions, please contact us before using your account: support@cric24.net

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Done reading the terms? Get started now!

Register at Cric 24 and enjoy the best online betting experience in Bangladesh. Open an account in just 1 minute via bKash or Nagad and claim your welcome bonus.

Deposits via bKash & Nagad
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18+ only. Please bet responsibly.

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